Citizens Advice New Local Telephone Service

Citizens Advice Staffordshire South West your local service.

Citizens Advice offer specialist local advice for debt and housing issues in addition to the general advice service they deliver. Even though a  face to face service cannot be offered at this time, staff and volunteers are still working hard to help the community by offering information, advice and support to anyone who needs it by telephone, email and webchat.

A new telephone service is being launched where people who need specialist help with debt and/or housing issues can call or email a trained adviser who will then carry out a brief assessment and book an appointment with a specialist caseworker.

Specialist advice Call back numbers: 07736 929523 or 07736 929525

Email: call-back@citizensadvicessw.org.uk

General Advice: 03444 111 444

Citizens Advice also offer a service for clients who need help making a claim for Universal Credit Freephone 0800 144 8 444 

In addition, they are continuing to work closely with the Trussell Trust in helping to provide food and other essential items for those most in need.

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